1Q: Do you accept customized ?
A: Yes , just send us detail pictures of yours ,or detail drawings or samples , or detail requirements .
2Q: Can we have samples from you and how long time ? if need pay for samples ?
A: Sample is OK , we can offer you right now if we have goods in warehouse , if customized that need about 5 days . The samples can be free but you need to pay for express fee .
3Q: Are you manufacturer or trading company ? Can we visit you ?
A: We have our own factory and our own designers , welcome to visit .
4Q: How about your products quality control ?
A: We promise all top quality of our products ,and we have ISO , CE , Rohs, SGS authentication.
5Q: When will you delivery ?
A: About 3 days after receiving payment if your request is conventional products in warehouse , bulk order is based on quantity asproducing , and it is based on reality design if it is customized type.
6Q: How about your after sale service ?
A: Our service is online all the time , if you have any question or requirement , just feel free to contact us .
7Q: How many days will sample be finished and how we control the sample charge?
1. If we have available mould, samples can be finished about 7 days.
2. If we don’t have the available mould, it takes about 15days to finish the sample. The time for making mould is about 7-10 days.
(After we are in receipt of the payment and your Express Account.)
(Samplingcost depends on the quantity and items you choose, and can be returned according to reasonable QTY. )
8Q : Is custom design or painting available?
A : Yes, we can do the customized design (shape) or the painting (pattern) ,both of them are available to be made.
9Q: What if we don’t reach the MOQ?
A : If less than100 pcs, we can check our current production order, if available for this product, then we can consolidate your order into our production to support your project.
Q 5: Can you support if we are to develop potential market or launch new product?
A 5: Please advise the details by E-mail, we’ll discuss and propose helpful suggestion to find out the best solution for you.