Q1:Are you manufactures or trading company? Where is it located?
-We are manufactures in Xiamen,Fujian
Q2:What service you can provide? Custom design and logo adding can be done or no?
-24hs quick response.We accept you deisgn and logo, just show us your picture we can do it according to your picture.
Q3:What do I do if I have a complaint or wish to make a warranty claim?
-Please contact the sales who you purchased the product and contact with him&her before and explain your complaint.You will also need to take your proof of purchase with you. Please note that a manufacturer is obliged to deal with your complaint.
Q4. Which shipping way you company use?
-Our company can ship by express, air and by sea, it is depends your choice
Q5. How to order?
- 1.Choose Item No. on website which have interest or send us your picture with size.
2. Contact us and check our quotation with pic, item no.,price, packing detail, MOQ.
3. Sign sales contract if we can make a deal.
4. Pay 30% deposit .
5. Confirm samples (for the OEM order)
6. Start mass production and inform you delivery date.
7. Pay the balance before shipping.
8. Arrange shipment booking ,container loading and customs declaration.
9. Sign for the goods and deliver to your warehouse.
Q6:How do you promise the quality?
-We have strong QC team. We control the quality from in-materials/accessories/online QC/final
products QC/QC before shipping,we do 100% quality control for our customers.When you visit us,you can have an idea, and we warmly welcome you to our factory.
Q7:Would you please send us your catalogue?
-We have many specifitic lines of crafts:for garden,for fesitival,for sport competition and others.So please kindly tell us which particular lineyou are interested in. And we will send the related products for you.
Q8:What are your payment terms?
Q9:When is lead time?
-Our production time about 30-55 days